Help and Support

Billing Support

Billing Support

Questions about your Utility billing account? Call our billing team at 855.965.7800, or access your e-bill online.

Online Billing Portal


Technical Support Resources

Technical Support

Access feature instructions, speed tests, conference portals and more in our Support section. Our Customer Care team is available anytime 24/7 by calling 877.965.7800.

Online Support Resources

From the Blog

What is Hosted Hospitality?

December 13, 2018

Utility Telecom’s Hosted Hospitality is a next-generation, cloud-based telephone system that has been specifically designed for hospitality applications by specialists who have worked in hospitality telecom for over 30 years. By seamlessly integrating with your property management system, Utility Telecom’s Hosted Hospitality can streamline daily operations across your property for…

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Fiber Outage Affecting Reno Area

December 6, 2018

To Our Valued Customers, Customers located throughout the Reno area may be suffering from a fiber outage that is affecting the area. This outage began late this afternoon, due to a fiber cut and we are re-routing to alternate facilities. We will update this post if we receive any additional information.…

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