Help and Support

Billing Support

Billing Support

Questions about your Utility billing account? Call our billing team at 855.965.7800, or access your e-bill online.

Online Billing Portal


Technical Support Resources

Technical Support

Access feature instructions, speed tests, conference portals and more in our Support section. Our Customer Care team is available anytime 24/7 by calling 877.965.7800.

Online Support Resources

From the Blog

What is the 95th Percentile?

October 11, 2018

The 95th percentile is a method of measure bandwidth usage that allows customers to burst over their committed rate, allowing carriers to scale the customer’s billing with the cost of infrastructure and transit commits. It is an alternative to fixed data billing or data transferred payment methods, which are models…

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5 Benefits of Accession Meeting

September 20, 2018

Web-hosted meetings and conferencing have become an increasingly popular method of hosting meetings with clients and teams, and with good reason! Utilizing web-conferencing can help cut down on time and expenses that would otherwise be spent on traveling for meetings. Accession Meeting offers a feature-rich application that can offer much…

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