Help and Support

Billing Support

Billing Support

Questions about your Utility billing account? Call our billing team at 855.965.7800, or access your e-bill online.

Online Billing Portal


Technical Support Resources

Technical Support

Access feature instructions, speed tests, conference portals and more in our Support section. Our Customer Care team is available anytime 24/7 by calling 877.965.7800.

Online Support Resources

From the Blog

Bandwidth for your business

How Much Bandwidth Does My Business Need?

October 25, 2017

Businesses run on bandwidth, and sufficient bandwidth is critical to meet the demands of your internet usage. The amount of bandwidth your business needs depends on what you plan to do with your internet connection—speed requirements are different for every business. For light use (basic e-mail and web browsing), your…

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Graphic of URL with fishhooks

Protect Yourself From Phishing Attacks

October 10, 2017

Phishing websites, emails, and links are all designed to mimic trusted companies to trick you into disclosing your login and password. The latest scheme uses domain names that appear identical to legitimate web addresses. In the past, fraudsters have duped internet users into visiting knock-off or misspelled domains; the new…

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