Help and Support

Billing Support

Billing Support

Questions about your Utility billing account? Call our billing team at 855.965.7800, or access your e-bill online.

Online Billing Portal


Technical Support Resources

Technical Support

Access feature instructions, speed tests, conference portals and more in our Support section. Our Customer Care team is available anytime 24/7 by calling 877.965.7800.

Online Support Resources

From the Blog

Fiber Outage Affecting Reno Area

December 6, 2018

To Our Valued Customers, Customers located throughout the Reno area may be suffering from a fiber outage that is affecting the area. This outage began late this afternoon, due to a fiber cut and we are re-routing to alternate facilities. We will update this post if we receive any additional information.…

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5 Benefits of a Local Managed IT Services Provider

November 29, 2018

Managed IT Services allow a business to have their technology managed by an off-site IT team or company. This can be extremely helpful for small to medium sized businesses that either does not have an IT department or need an extra helping hand for day-to-day technology and IT needs. While…

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