Why a One-Size-Fits-All Security System Won’t Work

Finding the right security solution for your business can be daunting. To help combat this, many security camera companies offer solutions that are a “one-size-fits-all.” The one-size-fits-all model is a simple solution that provides business owners with the opportunity to make a single investment that will work for any industry.…

Global Cyber Attack Blown Out of Proportion

On Monday, June 15th, 2020, we publicly announced that T-Mobile stated that they were experiencing network issues with their voice and data services. Very soon after people across the U.S. started noticing that they were unable to make calls or send text messages with multiple mobile carriers. After social media…

How to Open Up a Trouble Ticket

This step-by-step guide will teach you how to open up a trouble ticket using our trouble ticketing system online. Opening up a trouble ticket to reach our customer service team is simple. It saves call wait times and gives you immediate support to your issues. Follow these easy steps below: …

Why Hoteliers Should Invest in Security Cameras

When travelers check into a hotel, they anticipate a home away from home experience with a comfortable environment and a range of amenities. The most important amenity to consider for your guests is security so guests can enjoy their stay without the worry of crime or dangerous conditions. How Security…

A Step-By-Step Guide to Securing Your Web Meetings

In our previous blog, we gave MaX Meeting users helpful tips and practices to be mindful of when utilizing the meeting application to ensure meetings are safe and secure.  To follow up, here is a step-by-step guide to help users secure meetings. When scheduling a meeting, click on the “Meetings”…

How to Protect Your Web Meetings

The global COVID-19 pandemic has forced every industry to restructure how they function to continue operations. From businesses, classrooms, and even to patient-care, web conferencing has become the best solution to social interactions from a distance. With web conferencing becoming more frequently utilized, it is no surprise that many users…

Introducing MaX UC 

Utility Telecom is excited to announce the launch of MaX UC (formerly “Accession Communicator“) effective as of April 27, 2020. Current Accession Mobile and Accession Desktop users will be prompted to update their software to MaX UC.  This update features a newly improved and rebranded version of the Accession Communicator…

Get Accession Meeting Free for 60-Days During the Stay in Place Order

The COVID-19 pandemic has caused global uncertainty for businesses. With prolonged lockdowns and an unclear schedule ahead, many businesses have had to abandon operations or try navigating a remote team without the proper resources. As an effort to support the business community during the Stay in Place Order, Utility Telecom…

Our Step-by-Step Guide to Telecommuting

During the COVID-19 pandemic, many businesses have had to transition to remote operations in order to encourage social distancing. While this can protect the health of both employees and customers, it can cause many employees to feel disconnected from their teams.  To help encourage business productivity, we are providing helpful…

New State-Wide Security Guidelines for Teleworkers During COVID-19 Pandemic

The California Cybersecurity Integration Center (Cal-CSIC) has developed a statewide strategy to reduce the likelihood of cyber incidents that could negatively affect our economy. Unfortunately, most organizations set up their IT infrastructure based on business and operational needs rather than security considerations. Teleworking requires additional network security and user considerations.…