3 Auto-Attendant Best Practices
Having an Auto-Attendant allows your business to be available to your customers at all times. It not only serves as a virtual receptionist, but it…
What to Do If Your Phone Number is Marked as Spam
Many Americans are familiar with the frequent frustration that comes with being the target of robocalling and caller ID spoofing. Whether on a mobile phone…
Improve Business Phone System Messaging During the Pandemic
The uncertainty surrounding the coronavirus (COVID-19) has impacted every industry ranging from medical, education, to retail, leaving many consumers with many open-ended questions and concerns.…
Streamline Business Communications with an Answering Service
When it comes to your business, customer experience is the most important thing to consider. How a customer or client initially interacts with your company…
How Moving to the Cloud Can Prevent Data Loss
In the past, cloud computing technology was only accessible to large companies that had the financial means to invest in their IT infrastructures. With today’s…
Rotating Power Outages in California
California residents have been experiencing August 2020’s record heatwave, causing rotating power outages from PG&E. According to PG&E, “Rotating outages (Stage 3 Emergencies) become necessary…
Developers at Utility Telecom Create Call Work Flow: STASES
Utility Telecom has launched a new software called “STASES,” created by the company’s own developers. The software allows users to build an on-call schedule based…
Utility Telecom Selects Scholarship Recipient
On Monday, August 3rd, Utility Telecom announced high school graduate Liam Talca as the recipient of the company’s first-ever Engineering Scholarship Fund. The company’s Scholarship…
Benefits of Live Video Monitoring
Today’s modern security cameras typically include a live stream feature, allowing users the ability to keep track of their property at any time via their…
Advantages of Small Businesses
When it comes to finding a new product or service, people often compare the rates and pricing between corporate companies and small businesses. The best…