Feature Instructions for Customers
Below you will find help documents to most of our commonly asked questions and copies of our service set-up documents. We hope you find these resources useful.
If you don’t find what you need, please contact our friendly Customer Care staff. They are ready to assist you 24 hours a day, 7 days a week.
- Utility Telecom Feature Instructions
- Utility Telecom Easy Attendant Instructions
- Utility Telecom Hosted PBX Feature Instructions
Switch 2 — new!
- CommPortal 9.4 Update
- Polycom Quick Start Guides
- Utility Telecom Call Feature Instructions
- Utility Telecom Voicemail Instructions
- Utility Telecom Conference Calling Bridge
- Utility Telecom Music On Hold Instructions
- Utility Telecom Premium Attendant Instructions
Accession Quick Start Guides — new!
- Accession Desktop Quick Start Guide
- Accession Mobile Quick Start Guide
- Accession Meeting Quick Start Guide
- Accession Mobile V2.28 Quick Start Guide
Utility Fax Professional Instructions — new!
How To Download Accession Communicator for Desktop
CommPortal 9.4 Update Tutorial
Accession Communicator for Mobile Tutorial
Accession Communicator for Mobile V2. 28 Tutorial — new!
Accession Communicator for Desktop Tutorial