Flexible, reliable automated call handling with Utility Telephone’s Auto Attendant

Auto Attendant service from Utility Telecom offers powerful capabilities for meeting the needs of your customers, improving the productivity of your employees, and controlling costs.

Engineered to simulate a live operator, Auto Attendant directs incoming callers to the appropriate department or employee. Ensure your customers’ calls will be handled effectively 24 hours a day, 7 days a week.

Take control of your inbound calls with a host of features, easily managed through your phone or online.

  • Hierachy of Integrated Voice Response (IVR) Menus — Allow callers to select from a list of options that directs their call to the most appropriate person or department
  • Flexible Announcement Presentation — Create different announcements and menus on demand — for outside business hours or during holidays
  • Dial-By-Name Capability — Enable callers to identify and dial organizations or individuals directly by simply entering the first few letters of their names
  • Easy Set-Up and Administration – Configure and Monitor your Auto Attendant through the Web or telephone
  • Auto Attendant is compatible with your existing Utility Telephone technology, so no additional equipment is needed!

Create a professional, customer-friendly image for your business today.